MVP Parts Privacy Policy
Your privacy is very important to us. This Privacy Policy discloses how MVP Canada Parts collects, protects, uses, and shares personal information gathered about you, in conformance with the applicable law. All personal information is collected in a fair and non-intrusive manner, with your voluntary consent. Personal information is not accessible to anyone outside the specific function for which it is collected.
MVP Canada Parts respects the privacy of employees and job applicants, representatives, customers, and other visitors to our website who may choose to provide personal information. We recognize the need for appropriate protection and management of the personal information you provide to us.
This Privacy Policy will help you understand:
- What types of information we may collect
- How that information may be used
- With whom the information may be shared
Please note that this Privacy Policy does not govern the privacy policies and procedures of MVP Canada Parts independent representatives.
What Type of Information Do We Collect?
Personal information refers to any information concerning the personal or material circumstances of an identified or identifiable individual. It includes, but is not limited to:
- Name, home address, telephone number, and email address
We do not collect sensitive personal information unless required by law (e.g., for Affirmative Action data). Sensitive information may include gender, disabilities, or veteran status.
Cookies – Internet Users
At this time, MVP Canada Parts does not use cookies or any other data collection devices.
Our Use of Your Information
We use your personal information to facilitate the services you request.
Collection and Use of Employee Personal Information
MVP Canada Parts collects personal information from employees and applicants for managing its Human Resources programs and functions, including but not limited to:
- Job applications and hiring programs
- Compensation and performance appraisals
- HR recordkeeping and Affirmative Action data
- Other employment-related purposes
Employee information is kept private, with the following exceptions:
- To comply with provincial and federal agency requests
- Upon receiving signed authorization from the employee to release information
- To third parties with which MVP Canada Parts has contractual agreements (e.g., payroll administration)
For employment verification, requests will only be processed confidentially by the HR or Payroll Department, and only with the employee’s signed authorization.
Collection and Use of Customer Information
MVP Canada Parts does not collect personal information unless the customer contacts us directly. When provided, customer information may be shared within the following departments:
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Service Department & Subcontracted Service Companies
- To resolve equipment issues and delegate warranty-related work.
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Sales & Logistics Departments
- To process orders, shipping details, and contact information.
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Accounting Department
- Customers requesting payment terms will be required to complete a credit application, including references and bank details.
Collection and Use of Credit Application Information
By applying for a credit limit and payment terms, customers consent to the collection, use, and disclosure of their personal information for evaluating and approving credit requests.
Disclosure, Storage, Retention & Accuracy of Personal Information
Except as described in this Privacy Policy, MVP Canada Parts will not disclose personal information to third parties unless:
- Requested by you
- Required by law
- Necessary to fulfill the purpose for which it was collected
We take all reasonable steps to:
- Safeguard your personal information against loss, unauthorized access, modification, or disclosure
- Retain your personal information only as long as necessary to fulfill its purpose and comply with applicable laws
- Keep your information accurate, up to date, and relevant
Contact Information
For any questions, corrections, or deletion requests related to your personal information, please contact our Privacy Officer:
Privacy Officer
MVP Canada Parts
5659 Royalmount Ave, Montreal, Quebec, Canada H4P 2P9
Tel: (514) 737-9701
Email: canadaservice@mvpequipment.ca
Links to Non-MVP Canada Parts Sites & Third Parties
MVP Canada Parts websites may contain links to other websites for your convenience. We do not control these sites or their privacy practices. We encourage you to review the privacy policies of any external websites before submitting your personal information.
Changes to Our Privacy Policy
This Privacy Policy may be amended at any time without prior notification.
Revised on October 15, 2015